|  |
| Customer Reviews: | | Average Customer Review: ( 24 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
27 of 28 found the following review helpful:
 Decorative only! Jul 11, 2007
By D. E. Collins
I like tea, and I wanted an 8-cup teapot that would last a long time. This item looked good in the reviews. The first time I made tea in this teapot, I heard these high-pitched "plink" noises when I put in boiling water. After only FOUR pots of tea, the glaze both inside and outside was covered with innumerable cracks and water oozed out. It was my impression that making tea involved both tea AND boiling water, but this teapot was so poorly made that it is not possible to make hot tea without destroying it. DO NOT BUY THIS!
14 of 14 found the following review helpful:
Don't waste your money on these cheap, poor quality teapots Jan 17, 2009
By Nicola
"Nicola"
I purchased 8 of these teapots in 4-, 6-, and 8-cup sizes for home use and as gifts for friends. I assumed that, since they are labeled as 'Made in England', they would reflect the high quality one expects of ceramics made in the British Isles. However, these are the cheapest, flimsiest teapots money can buy. They were largely unavailable for a month or two in 2007 as the manufacturer made more. Apparently, the company was bought out and taken over by a new owner, who then started manufacturing these cheap excuses for a teapot. When these new teapots were released in early 2007, I noticed they were much lighter and flimsier than those made by the previous company owners. So I put each new teapot on a postal scale and weighed the new ones against earlier versions I already owned. Sure enough, the postal scale indicated that all of the new teapots are appreciably lighter as a result of being made with considerably less clay. I wrote a letter of complaint to the manufacturer and have never received a reply. Long story short - I have already had one teapot develop cracks throughout the inside of the pot, meaning the tea seeps into the clay and can develop mold, and I had the handle break off the other pot. I just started my third of these teapots today - the 8-cup version. I heated the pot with hot tap water to warm the pot, after which I filled it with water from the kettle. Then I stood back and listened to all of these popping/cracking sounds as the glaze began to crack throughout. Sadly, this company appears to be the last manufacturer of British-made Brown Betty teapots, but the quality is non-existent. They're quite cute, granted, just don't expect it to last for any length of time. I'm on my third teapot now in the span of one year. Please don't blame any of the typically wonderful, helpful suppliers of these teapots. I have found sellers to be very good about standing behind their products - unfortunately, both sellers and buyers are being cheated by these poorly made, cheap quality knock-offs of the original brown betty teapots. Instead, direct all of your complaints to the manufacturer, Cauldon Ceramics. In the meantime, please don't waste your money like I have.
16 of 18 found the following review helpful:
 Brown Betty from Deb at Olde Church Emporium - The Ultimate Teapot Mar 01, 2006
By Gerald C. Wieder
"RN2Go"
Being from Canada, my wife and I enjoy tea as much as, and nearly as often, as our American friends enjoy coffee! However, we found that finding a quality tea pot in the States is nearly impossible. Certainly none of the department stores have them.
I remember the brown betty teapot my mom had when we were growing up, and recall she never used anything else. I was determined to find one.
I looked all over locally, without success. And then I searched the internet. There are a lot of imitation brown betty teapots, but I was determined to find "the real thing". I ordered first from a dealer who sold both the imitation and the genuine article--supposedly. However, when I ordered from that dealer, I was informed (some days later) that they were out of stock, and "would I like an imitation brown betty instead?" No, thanks!
I then ordered from Olde Church Emporium in Jackson PA. The price was reasonable. It was the "genuine article" as claimed by the online ad, so I ordered.
Well, I guess I didn't realize quite how fragile these little teapot are. The first one arrived, apparently well packed, but with a fractured handle. I was mortified! First, I tried gluing it with crazy glue--no luck. It leaked like a sieve. I emailed Deb at Olde Church Emporium, and she emailed back and said "Not to worry. We'll send you a new pot." Hooray! There IS real customer service somewhere!
The second pot arrived a few days later. I took the pot out of its packing. Fantastic! It made the journey unscathed. I then unwrapped the lid--broken in about 6 pieces! My heart sank. Where's my crazy glue?
I emailed Deb again and said, "I wonder if you'd have just a lid? The rest of the pot is fine".
Today, my new lid arrived. It looks beautiful on my new Brown Betty 8 cup teapot. Hmmm . . . time for a nice cup of Darjeeling.
These are absolutely the world's best teapots, and this is the best place on the "net" to get them.
A Satisfied Customer
7 of 7 found the following review helpful:
High quality product May 02, 2007
By Michael J. Gallagher
"Mike"
We really enjoy this tea pot. It's very high quality, and made in England, which is really what we were looking for. Makes a great cup of tea, strongly recommend.
5 of 5 found the following review helpful:
Another "quality' product is gone forever-Caveat emptor Oct 26, 2009
By Rock Crusher
"Rock Crusher"
I received a Brown Betty 8 cup teapot quite a number of years back. My son broke it while horsing around in the kitchen. Since I had such a good experience with my Brown Betty, I ordered another.
What a complete waste of money. The glaze cracked on the first pot of tea, the second pot of tea caused the pottery to crack and gushed tea all over the kitchen table. The handle fell off when I tried to pick it up to throw in the rubbish can. I always warm my teapot up before use, this time was no exception.
Shoddy construction, plain and simple. Is the teapot made in England or Malaysia? I don't care. It's just another example of cheaper and faster construction causing the product to become a laughable shadow of it's predecessors.
I have an old heavy glass Pyrex teapot my wife found a swap meet a long time ago. Looks like I'll be using that teapot as long as possible.
See all 24 customer reviews on Amazon.com
|
| | |
